Refund policy

Our Returns Policy

We get it! Sometimes, you will buy something thinking it will work for you, but it doesn’t. That isn’t a problem with us. As long as an item is still in its original condition, we accept returns, subject to the rules below. All items returned should be accompanied by the original receipt, and the date and amount of purchase must be validated in our system. Items returned that have been worn and washed can be exchanged only if there are defects to the item. These include - tears and holes, faded fabric, lint on sweaters and dresses, shrinkage and over-stretched items. We may ask you to show evidence on such defects as well as the original receipt or proof of payment.

Returning shouldn’t have been worn for over 15 days. (Such issues will be resolved on a case to case basis.) Upon return of the defective item/s you are allowed to make a product exchange for the same item of the same or different color. Alternatively, you are entitled to a refund of an equal amount to the item previously purchased within 5-7 working days. Please let us know on the most preferred method for a refund.

Fair Trade

When we suspect someone is actually wearing their purchases and then returning them or a lot more often, we may have to refrain from accepting your returns. If this happens to you and you think we’ve made a mistake, please get in touch with Customer Care and we’ll be happy to discuss it with you. For details on refunds, please refer to our Returns Policy.